PRIVACY POLICY

Last Updated: January 16, 2026

This Privacy Policy describes how Glasswaves, LLC (“Company,” “we,” “us,” or “our”) collects, uses, stores, and discloses information when you access or use Tariff Code Compliance, including our website, applications, integrations, and related services (collectively, the “Services”).

The Services may include, but are not limited to:

  • Our public website at www.tariffcodecompliance.com
  • Contact and early-access request forms
  • Integrations with third-party platforms (e.g., e-commerce platforms such as Shopify)
  • Any associated applications, APIs, or tools

This Privacy Policy applies solely to business users, merchants, and authorized representatives interacting with the Services.

1. Information We Collect

1.1 Information from Integrated Platforms (e.g., Shopify)

When you install or use the Services through an integrated platform such as Shopify, we may receive and store information made available by that platform, subject to your permissions and the platform’s policies.

Store-level information

  • Store name
  • Store domain
  • Platform-specific store or account identifiers (e.g., Shopify shop ID)

Product and catalog data

  • Products and variants
  • Product titles, descriptions, and metadata
  • Prices, SKUs, and inventory-related attributes

Order or end-customer data

  • We do not actively query for end-customer or order data unless required for a specific feature you enable.
  • Some platforms may make limited end-customer or order data available to applications by default, depending on platform behavior and permissions.
  • Any such data is used solely to operate the Services and is not sold or independently commercialized.

1.2 Account, Contact, and Prospect Information

We may collect information that you provide directly to us, including through contact forms, early-access requests, account creation, or platform integrations, such as:

  • Name
  • Work email address
  • Company name
  • Industry or business context
  • Free-text messages or inquiries you submit

Where the Services are accessed via an integrated platform, we may also receive limited authorized user information provided by that platform (e.g., name and email address).

1.3 Billing Information

Billing for certain Services may be handled by third-party platforms or payment processors (e.g., Shopify).

We do not collect or store payment card numbers or other sensitive payment credentials directly, except to the extent required to support billing records or compliance.

1.4 Cookies and Similar Technologies

We use cookies or similar technologies solely for:

  • Authentication
  • Session management
  • Basic operational analytics
  • Site functionality and performance monitoring

We do not use cookies for advertising, retargeting, or cross-site behavioral tracking.

2. How We Use Information

We use the information we collect to:

  • Provide, operate, and maintain the Services
  • Process and analyze product, catalog, and classification-related data
  • Respond to inquiries and support requests
  • Improve accuracy, performance, and reliability
  • Monitor usage, prevent abuse, and ensure platform integrity
  • Perform internal analytics and reporting

We may also use information, including merchant or business data, to:

  • Develop aggregated, anonymized, or de-identified datasets
  • Train and improve internal models, systems, and workflows
  • Generate benchmarks, insights, and derivative outputs

Such use is designed not to identify you, your business, or your end customers.

We do not sell identifiable personal or merchant data.

3. Data Sharing and Disclosure

We may share information only as necessary to operate the Services, including with:

  • Cloud infrastructure and hosting providers
  • Subprocessors supporting reliability, security, analytics, or AI-assisted functionality
  • Service providers acting on our behalf under confidentiality and data protection obligations

We do not share data with advertising networks or data brokers.

We may disclose information where required to:

  • Comply with applicable laws, regulations, or legal processes
  • Respond to lawful requests from public authorities
  • Enforce our Terms of Service or protect our legal rights
  • Facilitate a merger, acquisition, or asset sale involving the Company

4. Data Retention

We retain information collected through the Services for as long as reasonably necessary to:

  • Provide and improve the Services
  • Maintain operational records
  • Comply with legal, regulatory, and audit obligations

Data may be retained in active, archived, or de-identified form. We delete or anonymize data when it is no longer reasonably required, unless continued retention is permitted or required by law or platform rules.

5. Data Deletion and User Rights

We honor applicable data protection laws, including GDPR and CCPA where applicable.

Depending on how you interact with the Services, you may request access to or deletion of certain personal data by:

  • Uninstalling an integrated application (where applicable), which may trigger platform-managed deletion processes, and/or
  • Contacting us using the information below

Certain data may be retained where legally required or permitted.

6. International Data Transfers

Our infrastructure is primarily hosted in the United States.

If you are located outside the United States, you acknowledge that your information may be transferred to, processed, and stored in the United States or other jurisdictions where we or our service providers operate.

7. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, or misuse.

No system is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Services are not intended for children or individuals under the age of 18.

We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Material changes will be communicated through the Services or other appropriate means. Continued use of the Services after an update constitutes acceptance of the revised Privacy Policy.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, you may contact us at:

Glasswaves, LLC 131 Continental Dr, Suite 305 Newark, DE 19713 United States

Email: legal@glasswaves.ai